Professional Summary
I am French, 39 years old, single and with more than 10 years of experience in the hotel industry. I am looking for an extraordinary working experience. That’s the reason why I get in contact with you and I hope you can find me an opportunity worth my ambitions. I'm living today this unique experience of being EAM in charge of the pre-opening team of the 330 rooms Radisson Blu 5* whilst ensuring the current hotel operations at the 140 rooms Park Inn by Radisson 4* with 2 restaurants and large meeting facilities, in Libreville, Gabon . What I take away all about this unique experience is, beyond my capacity to adapt, my talent for leading a local and international team and achieving ambitious goals with strong ROI. My passion for hotel business began with my first experience at the luxury 5* hotel Nikko International in Los-Angeles. And it is my trip to Sri Lanka which convinced me that I would like to work around the world. I was ready for expatriation. Being in Libreville for the last 3 years, first as an operational DOSM, I have proactively designed and implemented strategies to grow occupancy, ADR, increased market share and maximized revenues. I have led the sales team efforts, ensuring that client expectations and production goals were met. We focused on building long-term value-based customer relationship. We have sourced, secured & maximized all sales opportunities by providing personalized services, together with all other departments. Of course, all is possible with a great sales team. Having Strong leadership skills to guide, develop & motivate the team, I also set smart sales targets to increase business level and implication. A powerful and efficient team is the key for success. And since November 2014, as EAM, I take care of the day to day operation. I am working closely with all the HODs to ensure all the standards compliance and make sure we are all focus on guest satisfaction, to make sure they will come back and have a strong base of repeated guests. I am also developing the strategy for both hotels with the business plan, in line with the owner's targets. Looking forward to discuss any opportunities that meet my expectations. On your website, I’ve seen some positions I would like to apply. I am very motivated. With best regards,Thomas Balmelle tbalmelle@hotmail.com