Operations Coordinator
Euronet - EFT Division, France

KEY RESPONSIBILITIES:

• Supervise and coordinate the company’s different service providers that are required to support the ATM network daily. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installations, etc.
• Coordinate with internal centralized services (IT, Operations, Finance), to deploy the ATMs, solve application issues, test new developments, support day to day operations.
• Lead the coordination of Euronet resources to resolve potential incidents.
• Manage ATM Installation projects including branding.
• Manage and maintain inventory of ATMs and other equipment and sites in the company’s databases.
• Provide operational risk management and check invoices.
• Visit ATM sites and train local staff, trainings, and incidents resolution onsite and on distance (phone, mail).
• Analyze ATM network performance, suggest improvements.
• Organize ATM network maintenance such as cleaning and branding (independently coordinate and control the process).

Requirements

GENERAL REQUIREMENTS:

• BAC+2 or BAC +3.
• Minimum four (4) years of experience in Operations, in such sectors as, financial services, Cash in Transit, telecom operators, IT services or retail.
• Ideally, prior experience in the deployment of ATMs, and additional experience in ATM systems and software.
• A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in on-time delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
• Fluent in English.
• Flexibility and readiness to travel when required.
• Valid category B driving license.
• Must have legal right to work in the EU.

COMPETENCIES:

• Strong interpersonal skills with an orientation towards customer service.
• Self - motivated and results - oriented.
• Autonomy, be able to work independently in centralized mode.
• Team working mentality.
• Pro-active thinking, initiative, and flexibility.
• Strong analytical and problem - solving skills.

Benefits

• Work in a dynamic, stable, international environment.
• Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.

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