Translation Project Manager (German native level)
TextMaster, France
Job Description
TextMaster is a rapidly growing tech company specialised in online professional translation, with over 10,000 customers in 110 countries worldwide, from SMBs to large corporate clients. The company is actively expanding (150% yearly growth) and has become the leading platform in Europe in less than 5 years. TextMaster has been part of the Acolad Group Since 2018.
TextMaster disrupts the traditional translation market ($30Bn worldwide) by offering two main benefits: professional translation services available online 24/7 and a network of thousands of highly qualified translators in 50 languages and fields of expertise.
To fuel this growth, we’re looking for an ambitious native German speaking PROJECT MANAGER to join our team in our Paris office. You’ll join a FAST-GROWING company with substantial international potential and a young, energetic team that is revolutionising the translation and copywriting industries. With a generous commission structure and INCOMPARABLE company culture to offer, TextMaster just might be the place you’ve always wanted to work at.
Requirements
- Languages: native level of German, fluent English, French optional
- Knowledge of MS Office necessary
- Previous experience in project management, customer care or translation
- Excellent interpersonal skills
- Strong capacity to work independently, take initiatives and respect short deadlines
- Good organisational skills
- Willingness to learn to use new technical tools
- You are convinced that your profession must evolve with the Internet
- Coordinate your clients’ translation projects: analysis requests, quote preparation, translators/proofreaders team creation and project follow-up
- Advise and accompany clients in order to fulfil their requests (briefing, assistance by telephone, e-mail, etc.)
- Provide estimates and recommend the most appropriate solutions to current and prospect clients
- Supervise clients’ projects
- Participate in the selection of translators
- Ensure that the deadlines imposed by clients are respected and monitor the quality of the orders placed
- Timely replies to client requests and maintain a high level of service
- Handle potential client feedback
- In general, ensure that translation resources meet the needs of clients and supervise the quality of the delivered translations
Benefits
- Young and dynamic atmosphere, team spirit
- Position based in central Paris
- Possibility to work remotely 2 days a week
- Health insurance add-on
- Permanent contract
- Lunch vouchers
- 50% travel pass refund