Head of Sales France
Learnlight, France

The Head of Sales is responsible to assist sales team to administer multiple product lines and encourage market segments for growth. It is important to provide the team with new and innovative ideas for sales and marketing campaigns and proceed with strategic planning that is growth oriented, while ensuring communication with other department Heads.

Responsibilities

Team Management and Reporting

• Provide clear vision and support to Sales team of the region
• Support team in managing and developing the assigned client portfolio.

• Support team in managing and developing new client portfolio.
• Ensure team consecution of Quarterly targets and KPIs to help achieve our goals.
• Provide clear forecasting for head of sales.
• Review and approve team's commissions.
• Proactively participate in internal marketing and learner communications with the clients.

• Be a role model and a force for good in the team.
• Ensure all data is correctly entered and followed up in CRM
• Achieve Sales targets for the region
• Manage own time and delegates effectively

Account Supervision

• Ensure all business opportunities are maximized in the region.
• Identify, develop and close upselling and cross-selling opportunities in all region.
• Ensure the delivery of high-quality services at all times.
• Understand customer needs and proactively develop plans to address them.

• Design programs and proposals according to the client’s budget and maintain operational efficiency and profitability. Support sales teams to do so.
• Proactively address internal and external issues that affect region success.
• Work with relevant internal teams to resolve customer complaints/requests quickly and effectively.
• Make sure teams follow guidelines on pricing, GM, Billing Terms and Terms and conditions when closing deals

Learnlight Sales Team

• Become a recognised thought leader within the global sales team.
• Successfully help local accounts grow to global accounts.
• Work and collaborate successfully with other HoS in different regions.
• Build your regional brand

Requirements

Competencies

• The ability to develop and communicate goals in support of the business' mission.
• The ability to express oneself clearly in conversations and interactions with others.
• The ability to express oneself clearly in business writing.

• Being courteous, kind, and empathetic to all people.
• The ability to network with others, build strong client and employee relationships, and establish trust.
• The ability to maintain a high level of professionalism and respond to needs/concerns promptly.
• Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things.

• The ability to demonstrate concern for satisfying one's external and/or internal customers.
• The ability to analyze the organization's competitive position by considering market and industry trends, existing and potential customers (internal and external), and strengths and weaknesses as compared to competitors.
• The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.
• Mentor employees at all levels and ensure they have guidance and support personally and professionally.
• The ability to delegate responsibility and to work with others and coach them to develop their capabilities.

• As a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
• The ability to handle emotions appropriately for different situations and have a good read on others' emotions.
• The ability to take responsibility for one's own or one's employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly.
• The ability to appreciate, respect, and interact with people from all backgrounds and cultures.

Skills

• Microsoft Office 365 required
• Microsoft Dynamics 365 required
• Possession of strong negotiation skills required
• Knowledge of the Learnlight Platform required

• C2 level of France required
• C1 level of English required
• Other languages as relevant to position desired

Education amp; Experience

• Bachelor’s degree in sales, business, or another related field
• Experience with sales, client relationship, team management, and B2B

Benefits

• People-Powered Cul

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