Claims Assistant -(Motor/Micro Mobility)- (France -Remote )
Zego, France

We are Zego - a commercial motor insurance provider that powers opportunities for businesses, from entire fleets of vehicles to self-employed drivers and riders. We combine best-in-class technology with sophisticated data sources to offer insurance products that save businesses time and money.

Since our inception, we have believed that the problem with traditional insurance is that it holds businesses back. It’s too expensive and time consuming, and it no longer suits businesses who use vehicles to earn money. Our products represent a solution to this problem for businesses based across the UK, Europe and beyond.

So far, we have raised over $200 million in funding and we were the first UK insurtech to be valued at over $1 billion. We were also the first to be awarded our own insurance license and recently won Tech Company of the Year 2020.

At Zego, we are proud to say we have a diverse and inclusive team, unified by our shared values and mission. Our people are the most important part of our story and everybody at Zego, no matter their role, has an integral part to play.

Zego offers insurance solutions to our pan European Micro Mobility clients. Our clients' interests are at the heart of our activities. We want to assist our Micro Mobility clients where we can including support in any expansion into new markets. This means supporting them with insurance and claims handling options in the countries they want to expand into.

Our Claims department is looking for an experienced Claims Assistant to be in the heart of our claims operations in Europe.

Using your motor claims experience the Claims Assistant will report to and support the Motor Claims Manager to get the best out of our Third Party Administrators by helping to improve our underwriting, pricing and claims performance.

Working closely with the Claims Manager, the Claims Assistant will help with the reviewing, overseeing and assessing and controlling all of our claims by looking after queries, referrals, excess authority and delegated authority as well as instructions for future claims management. Therefore strong experience in claims adjusting or claims operations management either a third party administrator, with an insurance company or an insurance broker is a must.

This is a fantastic opportunity for a Claims Assistant who is ready to take a step up in their claims career and who are passionate about applying their motor claims knowledge in a fast growing insurtech environment where they will help to shape and contribute towards building an industry leading claims solutions across different insurance products.

• Help to review, assess and control all claim queries, referrals, excess authority and delegated authority
• Work closely with Zego’s fleet team to resolve day to day claims queries and provide guidance on good claims processes
• Build relationships with loss adjusters, investigators, repair networks and solicitors
• Monitor and report on market or legislative changes and their potential impact

• Working in Zego’s claims team and with the support of colleagues manage relationships with our TPAs and assist in selecting new claims handling providers

• You must be a fluent English and Dutch speaker and must have motor claims experience
• Strong experience in claims adjusting or claims operations management with either a third party administrator, an insurance company or an insurance broker is a must.
• Strong communication and stakeholder management skills.
• You are adept at developing strong internal and external relationships to facilitate claims projects and proper day-to-day handling of claims.

Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There’s plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You’ll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

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