Job Description
Launched in 2013,ManoManois theEuropean leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY amp; gardening online products. With more than3600 seller partnersand10 million products, ManoMano brings together the largest offer across6 countries: France, Belgium, Spain, Italy, Germany, United Kingdom.
We currently are850 Manas amp; Manos, including a quarter of international talents and 24 nationalities, working in our4 offices(Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.
Joining us is atremendous human and business adventure !We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.Take a look at our Blog : https://medium.com/manomano-tech
As a Senior Product Manager, you will be part of the Manomano Product organization, divided into 5 Gears (Mega-Tribe).
- SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)- COMMERCE: Help customer discover what they need (North Star Metric : add2cart rate)- PROJECT amp; SERVICES: Help the customer to set up his own project with advice. We will propose some new service dedicated to DIY- BtoB: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate)- BUYERS: Offer the most seamless and reassuring buying (main KPI: NPS and Funnel Conversion Rate)
This position of Senior Product Manager - Logistics is in the Buyers tribe.Each tribe includes several FTs that are gathered within Groups (small entities of up to 4 FTs).
Product Management role at ManoMano :
As a Senior Product Manager - Logistics, you will be responsible to provide the best tools to our logistics teams in order to improve warehouse operations (Inbound / Outbound) and support the growth of our european logistic network.The role reports to the Group PM - Delivery XP.
Your main missions will consist in:
1- Product discovery- Master the problem space of your feature team through a deep knowledge of your users pain points and needs through qualitative research (assisted by our user research department) or quantitative data (NPS results, Customer Effort Score verbatims)
2- Product strategy- Build and nurture the product vision, based on the data you gathered (from users, your team, data analysis, competitors, user research)- Turn that into a strategy and a well-thought roadmap: you will make sure that we’re building the right features- Make sure your team / stakeholders understand and embrace it through your engaging communication- Integrate your group product strategy within the company strategy
3- Product delivery- Ensure the correct delivery of your feature team (pace of delivery, quality of delivery) Animate demos of your team to foster a continuous improvement culture- Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)- Communicate in a timely manner with your Group PM and Product Director about important information, alerts, etc. Ask for help everytime you need it, and be a fast learner
Expected profile- You have a doer mindset and an Engineering or Business School degree. You thrive in a startup environment growing (fast).- You have worked on products with a high volume of users.- You have intuition and empathy, towards the users of your features, towards your colleagues.- You handle ambiguity, complexity and interdependencies in an organized, prioritized and structured way. You have excellent judgment and thoughtfulness about the dynamics of a product ecosystem. You are passionate about it.- You have great communication skills- We often say about you that you’re an analytical and customer centric person. You believe that data should help drive your product strategy.- You are kind, thoughtful and have a natural ability to get things done. You qualify as an achiever.- You proved to be a successful PM on a single Feature Team and you managed to leverage your FT do most of the operational job of the Scrum process.- Your English is perfect.
It could be a plus if :- You have already worked in an ecommerce company, started your own company or know at least the marketplace/platform model- You love DIY and want to profoundly play a role in the reinvention of this marketInterview
Process :
1/ Phone interview with a Talent Recruiter2/ In-Person interview with a Group PM3/ In-Person interview with IT Lead4/ In-Person interview with a Product Director
#LI-Remote,#LI-HybridWhat we offer at Manomano : <
Job Specification