Job Description
Launched in 2013,ManoManois theEuropean leader specialised in DIY, home improvement and gardening online. ManoMano brings together the largest offer of DIY amp; gardening online products. With more than3600 seller partnersand10 million products, ManoMano brings together the largest offer across6 countries: France, Belgium, Spain, Italy, Germany, United Kingdom.
We currently are850 Manas amp; Manos, including a quarter of international talents and 24 nationalities, working in our4 offices(Paris x2, Bordeaux and Barcelona). People are at the heart of ManoMano’s culture around our 3 core values : boldness, ingenuity and care.
Joining us is atremendous human and business adventure !We offer an ideal and (hyper)dynamic environment to put your skills on innovative and concrete projects on a European scale.Take a look at our Blog : https://medium.com/manomano-tech
Product organization at ManoMano is divided into 5 Gears (Mega-Tribe)SELLERS: Provide the best experience to our sellers to grow their business (main KPI: seller revenues)COMMERCE: Help customer discover what they need (Main KPI : add to cart rate)PROJECT amp; SERVICES: Help the customer to set up his own project with advice. We will propose some new services dedicated to DIYBUYERS: Offer the most seamless and reassuring buying (main KPI: NPS and Funnel Conversion Rate)BtoB: Transform the DIY marketplace to help construction entrepreneur to run their business (main KPI: B2B repurchase rate)
Each tribe includes several Feature Teams (FTs) gathered within Groups (small entities of up to 4 FTs).
The open position of Senior Product Manager - Financial Flows is in the Buyers tribe.
Your Product Management role at ManoMano
As Product Owner for Financial Flows (Funds Allocation), you will be responsible for the modular platform to track and assign money. Marketplaces like ManoMano facilitate a transaction between a buyer and seller and, therefore, need to keep track of every cent received, earned and paid to our sellers. You will be at the center of the Financial action building the new orchestration layer that will track and split the money between buyers, sellers, tax authorities and commissions. To give you an idea of the volume, in 2020, we processed more than 1,2B.
The role reports to the Head of Product - Payments amp; Finance. Your future manager has more than 15 years of experience in e-commerce and Payments and will coach you in your journey to become a great Product Manager. Additionally, your future manager is passionate about diversity and inclusion and appreciates people from different backgrounds and cultures.
Your main missions will consist in1- Product discoveryMaster the problem space of your feature team through a deep knowledge of your sellers’ pain points and needs through qualitative research (assisted by our user research department), quantitative data (NPS results, tailored surveys) or understanding regulatory frameworks (in partnership with our Legal, Compliance and Finance teams) and financial flows.
2- Product strategy- Build and nurture the product vision based on the data you gathered (from users, your team, data analysis, competitors, user research, regulatory frameworks, financial flows)- Turn that into a strategy and a well-thought roadmap, following our quarterly planning process. You will make sure that we’re building the right features- Make sure your team / stakeholders understand and embrace it through your engaging communication- Integrate your product strategy within the company strategy
3- Product delivery- Ensure the correct delivery of your feature team (pace of delivery, quality of delivery). Animate demos of your team to foster a continuous improvement culture. Verify the traceability of the financial flows thanks to data and insights from Payments and Finance teams.- Be obsessed by the impact of the features you ship through A/B testing, behavior data, etc. and generate insights about your product (with user researchers’ help)- Communicate in a timely manner with your Head of Product about important information, alerts, etc. Ask for help everytime you need it, and be a fast learner
Expected profile- The role is all about tracking money with great accuracy: we are looking for someone who can pay rigorous attention to financial flows.- You understand the principles of a double-entry bookkeeping system and know how to use a ledger for money tracking.- You are familiar with European regulations, notably PSD2 (Revised Payment Services Directive), GDPR, AML (Anti-money laundering) and, VAT regulations for digital marketplaces.- You have excellent communication skills and intuition to adapt your message according to your audience.- You are comfortable working and communicating with Engineers and you are willing to learn more, particularly about integration
Job Specification