Junior Account Manager

Junior Account Manager
Swapcard, France

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 13, 2022
Last Date
Feb 13, 2022
Location(s)

Job Description

At Swapcard, we build communities by empowering meaningful connections and know it all begins with a strong community of our own. We believe that diverse collaboration brings us closer to embracing change and propels us to form the ideas of tomorrow in an ever-evolving world.
Powered by artificial intelligence, Swapcard is the only end-to-end community platform for virtual and hybrid events. Behind this vision, stands a passionate, curious, and down-to-earth team. We believe an environment of trust, autonomy, and support is integral to our success. As a result of putting people first, career evolution and rapid growth have become regular commodities.
With 42 nationalities amongst a team of more than 200 innovative minds, we enjoy an open-minded environment where opinions and ideas are encouraged and exchanged freely in order to create a product and company we can all be proud of. We’ve also learned that the more moments we share, the more comfortable, communicative, and confident we are when working together. That’s when the real magic occurs.
And the best part? Swapcard offers full remote opportunities, which means you’ll be able to bring your best self to the table no matter where in the world you are located! We fully support and empower an international environment, where all cultures, mindsets and backgrounds are equally welcome and appreciated.
Our Values
Curious: Rapid growth and evolution are the results of our endless quest for new knowledge and understanding. We’re interested in our peers and their concerns. Anything novel or innovative excites us. Open-minded: Feedback and ideas can be exchanged freely, without being taken personally. We welcome Swapcardians of all sorts and learn from each other’s personal and professional experiences. Human: Empathy encourages a kind and down to earth environment where we all feel comfortable and free to be human. We never have to wear a mask or hide who we are. Resilient: We have a desire to win and don’t take no for an answer. We prefer the term experiment over failure. We are solution-oriented and find innovative approaches to succeed.Your focus as Junior Account Manager
  • Own a defined set of client accounts in your given territory.
  • Develop and nurture relationships with senior stakeholders to renew and expand the financial partnership.
  • Proactively engage with additional geographies, business units, and divisions to identity and secure additional business.
  • Increase client satisfaction to 80% (with customer success team)
  • Secure client portfolio and eliminate competitor threat
What you'll be doing
  • Being responsible for a set of defined accounts, you will need to manage the administration of internal systems and the coordination of services efforts/deployment of resources to deliver to client goals.
  • Adoption and development of best practices for Account penetration and development will be a big part of this role as we seek to further understand how to retain and grow our current customer base.
  • Results both financial and leverage are critical to the success of this role. Reliable forecasting and deal transparency as well as reference case development and roadmap inputs will form part of the measures of success for performance assessment.
Your Profile
  • Must be disciplined to dedicate time to both high-value Account Renewals and Existing Business
  • Fluent in Local market language, French, and English additional languages are a plus
  • Exceptional comfort while speaking on the phone/ Video conference
  • Exceptional communication, listening, and presentation skills
  • Persistent, optimistic amp; charismatic!
  • 2+ years of SaaS Sales experience
  • 1+ years of Event Industry experience
  • History of achieving retention and growth targets
Reasons to join us* International team with 42 nationalities (more on the way!) * Remote-first policy with offices in Paris, USA, UAE, CA, UK, amp; IN * Fast-growing startup with many opportunities for growth * Open-minded culture that appreciates differences

Job Specification

Job Rewards and Benefits

Swapcard

Information Technology and Services - Lisbon, Portugal
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