Engagement Manager - Paris
Gtmhub, France

Gtmhub is seeking a Professional Services Engagement Manager to join the team. They will work with internal sales, product, success management, technical success management and partner teams to strategize around new business opportunities for new/existing customers, and develop relationships with key customer stakeholders as a trusted adviser for Gtmhub solution, including deployment, OKR coaching, training and integrations.

This is a remote position - you can join our team from anywhere in Europe with a reliable internet connection. Preference for candidates located in the UK, Germany, or Bulgaria. If you join us from London or Sofia, you have the option of working from our office :)

If you're the kind of person who believes that people feel more fulfilled and empowered in their work when they see a direct connection to a mission that matters to them, you'll like what we're doing at Gtmhub.

We believe that everyone deserves to work in an environment where there is consistent alignment between mission and activity; where transparency breeds trust; where accountability reigns; and where focus results in positive outcomes.

That's why we have built the world’s best business orchestration platform, powered by the proven OKR methodology, so our clients (and we!) can achieve the missions that matter.

As an expert in Gtmhub’s value proposition and our OKR solution, you will be responsible for the entire services sales support during pre-sale engagements, preparing delivery proposals including pricing, scopes of work and project plans to ensure the successful deployment of Gtmhub. As well as preparing our customers for long term value realization from their adoption of Gtmhub’s technology and their OKR program.

The candidate will possess the ability to gather customer requirements, design and propose complete solution offerings that clearly fit into customer’s business requirements to solve their current pain points, alongside Gtmhub’s account teams. They will need to establish trusted relationships with our new and existing clientele as well as internal leaders, and propose services solutions that guarantee value realization from Gtmhub deployments in the short and long term.

This role will report into GVP, Engagement Management amp; Professional Services.

As our Engagement Manager, you will:

• Support the Sales Leaders to scope and propose new services business, to grow existing accounts and secure new customers, for our Mid-Market amp; Enterprise
• Discover the requirements for Gtmhub clients to propose complete integrated service delivery offerings that clearly fit into customer’s business requirements to solve their current pain points
• Develop proposals and respond to RFPs/RFIs positioning recommendations for Gtmhub deployment strategies
• Lead executive services-sales presentations of Gtmhub services offerings, including at client locations
• Document customer requirements, both technical and organizational, during the pre-sale cycle to inform a subsequent successful deployment of Gtmhub
• Write Statements of Work that include scope, effort estimates amp; timelines for the delivery of services that will help customers achieve stated business outcomes from their adoption of the Gtmhub platform
• Develop close plans, in collaboration with sales teams, for strategic opportunities and help drive opportunities to closure, including supporting negotiations with customer legal and procurement teams where required
• Develop relationships with colleagues in success, services, product, sales and other delivery stakeholders to ensure solutions proposed are comprehensive and have sign-off from delivery owners
• Develop relationships with key customers for growth and upside
• Update and manage pipeline and prepare revenue forecasts for Services
• Assist in project management and escalation-resolution for key accounts

To be successful in this role at Gtmhub, you'll need to have:

• 5+ years of previous experience in business development or professional services
• Bachelor’s degree required
• Ability to work individually and as member of a team
• Decisive, quick thinking, reliable, and likes to take ownership
• Attention to detail but flexible with a can-do attitude
• Passion for solving client challenges and commitment to client delight
• Experience with OKRs is preferred
• Extremely strong written, verbal communication and presentation skills
• Competency working in a highly-matrixed environment
• Flexible and adaptable self-starter with strong relationship-building skills
• Takes initiative and approaches all tasks and projects proactively
• Ability to prioritize and complete multiple tasks with little to no superv

Job Rewards and Benefits