After-Sales Representative (German speaking)

After-Sales Representative (German speaking)
Weenect , France

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Sep 14, 2021
Last Date
Dec 14, 2021

Job Description

Weenect is the French leader in family geolocation with over 50,000 active subscribers to date. The start-up offers a solution that allows you to locate your loved ones and pets thanks to GPS trackers that you can manage from a mobile application. To continue our rapid growth, we are actively looking for a bilingual (EN / DE) After-Sales Representative to join the After-Sales team in Brussels or Paris

What you will do:

  • Ensuring customer satisfaction and loyalty
  • Improving user experience
  • Attracting potential customers by answering product/delivery queries and providing comprehensive information to them
  • Responding to customer enquiries by email and telephone
  • Handling disputes
  • Having a thorough knowledge of our product to address issues with ease


  • Under-graduate studies minimum
  • Good written expression
  • Problem-solving mindset
  • Experience in customer support
  • Good relational skills and telephone manner
  • Fluent German and English (C1 minimum for both). French would be a big plus but is not a requirement


We offer:

  • CDI contract (permanent)
  • Possibility of evolution in the role
  • The opportunity to work in a rapidly growing startup
  • A dynamic and multi-lingual work environment
  • The choice to work from Paris or Brussels
  • Tickets restaurants
  • Moitié du Navigo remboursé

Job Specification


Information Technology and Services - Brussels, Belgium