Senior Solutions Consultant
Persado, France
Job Description
Who We Are:
Persado is a high-growth, category-leading AI platform that helps data-driven executives including CMOs, CXOs, CDOs, CFOs, and Pamp;L owners unlock a new lever of value creation by ensuring the right words are used at every customer interaction. Persado delivers hundreds of millions in incremental value to some of the biggest companies in banking, insurance, retail, telecom, healthcare and more. The Persado platform uses natural language generation, machine learning, and experimental design powered by the world’s largest language knowledgebase of millions of tagged and scored words and phrases to deliver a 41% average lift in conversion across customer engagement channels.Words matter. As organizations become more obsessed with personalization, Persado has proven that being able to deliver the right message is a core functional need for every company in the world making the choice of words a multibillion-dollar blind spot across the enterprise. Persado is the only company with the technology and expertise to illuminate that blind spot in the enterprise customer experience and personalization stack.
As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued and where people can do their best work. We understand that our team members and our inclusive culture are what make Persado special and are the key ingredients to our continued growth. We believe in and live by our company vision and values. We invest time and resources in people-centric programs. We work hard as a team to innovate, deliver great value to our customers and partners and create a positive, productive place to work every day. And the impact shows in our above-benchmark employee engagement. We’re also proud to be named to Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021.
What We Are Looking For:
Persado is looking for a Senior Solutions Consultant based out of Paris, France. Customer facing skills are crucial, and strong knowledge of the digital marketing landscape is important as well as a consultative approach, ideally with extensive experience of Email Service Platforms (ESPs) or Paid Media (Display or Facebook), Web Content or Analytics platforms (e.g. Google Analytics, Adobe Analytics).
What We Want You To Do:
- Work with the Sales and Customer Success teams to identify opportunities, develop solutions and drive revenue with new and existing enterprise clients
- Lead Discovery meetings, evaluate opportunities and build business cases
- Prescribe Proofs of Value and Annual Agreements based on customer specific research and insights
- Develop and deliver presentations and product demonstrations
- Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
- Design ramp up plans for customer onboarding
- Build and maintain strong relationships
What We Want To See:
- 4-6 years relevant experience in digital agencies / digital divisions of consulting firms / cross-channel service provider space in a technical customer facing role
- Deep understanding of the digital world, including email marketing, customer journeys, marketing orchestration, ecommerce, social, mobile apps
- Strong analytical skills
- Knowledge of one or more of the following products is a distinct advantage: Adform, Adobe Target, Adobe Campaign, Adobe Analytics, Google Analytics, DoubleClick (DfA), Emarsys, Experian Cheetahmail/CCMP, Facebook BM, IBM Unica, Optimizely, Oracle Responsys, Salesforce.com
- Demonstrated ability to work both independently and collaboratively, in an entrepreneurial, fast-paced environment
- Natural communicator with both commercial and technical stakeholders
- Native speaker/ fluent in French
- Fluent in English
- Knowledge of Italian or German will be considered a plus
Who You Are:
- Excited about working in a lean start up environment
- Enthusiastic, professional and highly pro-active
- Thrives on finding intriguing solutions to ambiguous problems
- Desire to dive in and learn in a fast-paced environment
- Collaborative team player with the ability to shift gears quickly and efficiently
- Dependable and reliable with clear thinking and attention to detail
- Truly loves working in a fast-paced, creative environment, whose passion is evident in their work
- Great sense of humor and outlook on life
What We Offer:
By joining Persado, you will be part of a young, creative and dynamic company undergoing rapid growth and transformation into a global market leader.
- Competitive salary and equitable compensation - We’re committ