IT Support Integration Engineer (m/f/d)
Gorillas, France

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 14, 2021
Last Date
Jun 14, 2021
Location(s)

Job Description

About Gorillas

Hey there! We are Gorillas amp; we are influencing the way people live their lives. Groceries being delivered to your door in 10 minutes is a concept that up until recently was unimaginable. We’re redefining an industry that has never experienced the rapid changes that we’re creating. You can now be a part of generating this change.

At Gorillas, we will enable customers all over Europe to experience a radically different way of grocery shopping. As a member of the product team you will become part of a multinational and diverse organisation, in which values are defined and a positive as well as inclusive culture is cultivated. We run a highly complex technological operation across clients, platforms and countries. You will be among the first ones to join and therefore be able to shape both technology as well as our culture. You will be able to thrive in a work environment focused on personal growth as well as team development and experience a hyper-growth startup environment.

The dynamic product department is the brain of Gorillas. A neat network of cross-functional teammates responsible for product management, design, user experience, analytics and cutting-edge engineering. They run a highly complex technological operation across clients, platforms and countries. Together they build the product and experience that is the core of Gorillas.


Why Gorillas?

As a part of the fastest growing startup in Europe, you can benefit from a steep learning curve from day one with a high career growth trajectory. We love seeing our crew blossom amp; growing with us! With a transparent company culture amp; stunning team spirit, Gorillas ensures a dynamic amp; international environment welcome to anyone! Plus, our flexible working arrangements support people at different stages in their lives. We celebrate diversity amp; are committed to creating an inclusive environment for all employees.

If you want to build something you are proud of amp; you believe in the vision, we want you in the Gorillas fam!


About this position

We are looking for an IT Support amp; Integration Engineer who will work with us on creating the best possible user experience for our customers as well as our internal teams. As an early joiner you will be able to work with growing teams. Together with them you will be able to shape how our digital products are delivered to our scaling international customer-base. Building on your expertise you will make sure that our systems are stable and represent state of the art technology to support the growing needs of our customers and team.


Your responsibilities
  • You will maintain and improve our IT-Systems amp; EUDs
  • You will manage our SaaS solutions and integrations (GSuite, Slack, Asana)
  • Manage APIs amp; Integrations (e.g. MFA, SSO, etc.) and IT-automatisation
  • Implementation of IT-Support (1st, 2nd and 3rd Level)
  • Be an enabler! You're in charge of making the work for other team-members easier and enable them to reach their goals
  • Manage all support processes, e.g. Incident-, Change amp; Problem Management
  • Solve IT Tickets amp; work on continuous improvement of all IT-Processes

Requirements


What you need to be successful
  • 3+ years of working on Cloud environment, SaaS amp; ITIL-based processes
  • Strong ability to balance business needs, a sense of urgency, and the shipping of high quality and pragmatic solutions
  • Be a thoughtful technical voice and support your company regarding all aspects of IT requests amp; questions
  • Solid background in SaaS products
  • Experience with GSuite and MDM solutions
  • Advanced experience in MacOS amp; WinOS
  • Knowledge of API Integration amp; MFA
  • Knowledge of ITIL based processes
  • Experience in setting up and maintaining Notebooks, MacBooks amp; Smartphones
  • Experience with working in an agile environment
  • Experience with Network Management amp; Software Development is a plus
  • Professional proficiency in written and spoken English

Disclaimer

Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Specification

Job Rewards and Benefits

Gorillas

Information Technology and Services - Berlin, Germany
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