Haircare Training Manager (Christope Robin Grow Gorgeous) - THG Beauty Brands
The Hut Group, France

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 25, 2021
Last Date
May 25, 2021
Location(s)

Job Description

About The Hut Group

THG is one of the world's largest and fastest growing online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors in over 160 markets worldwide. Our in-house teams create brilliant digital brand experiences built on our bespoke proprietary technology platform, that is used by hundreds of millions of people around the world today.

With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader.

Our culture is fast-paced and ambitious - we like to move twice as fast, as others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth.

Our people are our strength, and we have over 5,000 diverse, smart thinkers across the globe, who are encouraged to think creatively and empowered to turn their ideas into actions.

To support our ambitious growth, we are looking for commercially astute, ambitious individuals, that can bring fresh and innovative thinking to THG, and play a part in driving the Group forward on its truly exciting journey.

About the Division - THG Beauty Brands

With an industry recognised portfolio of market leading beauty brands, we are accelerating our momentum to become the number one Health and Beauty retailer globally. With brands across multiple categories such as; Perricone MD, Illasmaqua, ESPA, Christophe Robin and Grow Gorgeous we have people and their ambition, passion and unremitting determination at the heart of what we do - whether we are innovating our packaging, building disruptive ecommerce capabilities or creating a powerful brand campaign.

Purpose of Role

As the face of our haircare brands the Training Manager will drive the conceptualization, initiation and development of Haircare Brand Education content, programs and materials. As a passionate education expert and strategist you will be leading the creation of differentiated and compelling education content that ignites passion for our haircare brands across both online and offline channels.

Responsibilities

  • Structure and deliver all operational education related needs for haircare brands, alongside presenting the brand to internal and external partners (both online amp; face-to-face delivery).
  • Conceptualise, own and develop the education content strategy establishing global consistency, considering local market needs and channel specific needs; ensure programs and formats are results-driven and interactive.
  • Deliver digital content development, delivery tools and execution. Ideate, develop and contribute to 360 activation plans to articulate brand and product storytelling, product innovation, artistry and client service.
  • Drive, conceptualise and develop an online training programme for haircare brands using Youtube/social channels as main point of consumer marketing
  • Support the overall haircare category strategy and partner with individual brand owners to ensure ‘on brand’ customer experience.
  • Strategize and ensure excellence in execution within all training programs and initiatives.
  • Work with cross-functional departments to develop and reinforce KPIs and continuously communicate opportunities for hero’s and big bets.
  • Develop strategic education programs that translate brand insights into meaningful, on-brand education initiatives; ensure that market-specific and cultural needs are met within programs
  • Identify and prioritize learning needs of specific retailer employee segments to create training solutions to enhance brand and product passion
  • Train Field Sales Teams on product knowledge, advanced haircare application techniques, and selling behaviours, functioning as a resource and leader, providing product and sales expertise
  • Lead, develop, train and motivate the sales and customer service representatives/teams.
  • Develop specific tools and training programs for all salons partners (For Christophe Robin).
  • Stay current with technology and digital trends within the haircare education environment.
  • Ensure in partnership with retail and salons the successful launch, sell through and feedback of all new NPD, promotions and seasonal collections.
  • Train internal new hires
  • Connect, develop and feedback customer/brand insights to product development teams for NPD ideas/concepts
  • Conceptualise and deliver PO proposals for annual budget approvals (i.e. travel expenses, admin support, content delivery, etc.)

Key Interfaces

  • Key Account Manager/ Director/Head of Sales
  • Brand Manager
  • Brand Assistant
  • Store Teams
  • Education Team
  • NPD team
  • Supply Chain
  • Finance/Purchase Ledger
  • <

Job Specification

Job Rewards and Benefits

The Hut Group

Information Technology and Services - London, United Kingdom
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