Customer and Community Marketing Apprentice
Mirakl, France

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 20, 2021
Last Date
May 20, 2021
Location(s)

Job Description

More than 60% of online businesses have plans to participate in the marketplace platform economy, and for good reason: platform companies are twice as profitable and benefit from more sustainable growth, resilience and agility. Mirakl’s mission is simple. We help our clients seize this platform opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1,000 passionate new Mirakl workers over the next 3 years. Mirakl is proud to be part of the Next40 and FrenchTech120. As Mirakl continues to grow, we’re committed to staying true to our core values: get things done, go above amp; beyond, succeed through expertise, work hard together, and satisfy amp; empower clients.

Mirakl is:

  • The leading marketplace SaaS platform, at the heart of digital transformation, for the world's most forward-thinking organizations
  • A hyper growth company with a global presence, and 350+ employees in 11 countries with offices in Paris, Boston, London, Munich, Barcelona, Stockholm, Bordeaux, Sydney and São Paulo
  • Enabling over 300 of the world’s leading companies including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, Metro, The Kroger Co., Satair, Siemens Mobility and Toyota Material Handling to accelerate their digital transformation with a business model that is adaptive to a changing business landscape

Mirakl is looking for a Customer Marketing amp; Community Apprentice , reporting to the Customer Marketing amp; Community Manager in EMEA, to oversee activities. This role will support the management of community events amp; engagement and marketing to customers programs.

Customer Marketing amp; Community is a new team, focused on driving global awareness of the Mirakl brand and growing customer base (new logos, GMV growth, upsells, and renewals) with great stories told by strong customer advocates.

The team achieves this through a mutually beneficial exchange between Mirakl and its customers - who we call Platform Pioneers in recognition of their industry leadership. Customer Marketing amp; Community goes beyond traditional Customer Marketing by providing more opportunities for personal brand visibility, peer connections amp; learning, and business insights to Platform Pioneers throughout their platform journey. While delivering value to Mirakl Platform Pioneers, this team will develop deeper Platform Pioneer knowledge and relationships to identify new opportunities to tell Pioneer stories across channels and in the field. Through this approach, Mirakl will ensure that customers remain the North Star at the center of all its marketing activities.

Your main missions will be:

Sales enablement

  • Platform Pioneer knowledge management: Organize amp; validate existing customer content, identifying opportunities for new/refreshed stories (including logos usage amp; customer dossiers)

Community

  • Support Customer Marketing Managers in coordinating customer community roundtables amp; Advisory Boards -- creating campaign elements and helping with logistics

Marketing to customers

  • Create and send marketing emails to customers: Product trends email, product feature release email, newsletters -- segmented by selected audiences and regions (French news to French customers).
  • Support Customer Success in planning and execution of customer webinars and events
  • Report marketing campaign activity results to stakeholders (Customer Success and Marketing)

Requirements

  • Demonstrated success in event or project management, from planning to execution
  • Highly organized with strong attention to detail
  • Creative-minded, with an aptitude for designing emails, invitations, and PowerPoint presentations
  • Excellent interpersonal and communication skills with ability to work with multiple teams and represent the company in a positive, professional manner
  • Strong command of language and written communication both in French and English
  • Currently looking for an apprenticeship opportunity in Marketing starting in July/September 2021
  • Apprenticeship contract

Benefits

  • Internship allowance: 1200 or 1400 / month based on candidate's profile
  • 50 % coverage of your transportation card
  • Luncheon vouchers (10)
  • Location: Paris 16e

Job Specification

Job Rewards and Benefits

Mirakl

Information Technology and Services - Paris, France
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