Job Description
Gorgiashelps ecommerce companies deliver excellent customer service at scale. We integrate email, messenger, chat, SMS with Shopify and Magento.
Our product creates a unified profile of customers by combining emails, live-chat, and social-media messages with ecommerce data such as purchase and delivery info.
Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning.
We've been around since 2015, and we're currently serving over 4000+ ecommerce businesses, including Steve Madden, Timbuk2, and Fjällräven.
The Business Development and Partnerships team, is hiring a Strategic Magento Partner Manager in either Paris or London.
This is your chance to join a winning team driving half of the revenue of a growing Tech Startup.
# Your mission- Drive Annual Recurring Revenue (ARR) through industry partners and events- Be the face of the company at various events, meetups, and trade shows- Create and program pre and post event marketing campaigns- Work Closely with Account Managers to help them close deals- Manage Tier 1 agency and app partner relationships- Develop our partner program, processes and documents to enable our partners to become ambassadors of our software and drive leads through our sales process- Constantly optimize the sales pipeline, by leveraging data analysis at each step of the process- Become a thought leader on the topic of ecommerce in the Magento ecosystem# Your profile- You have a Biz Dev profile- You have experience working with Magento merchants and agencies- You want to step up to a challenge of hustling to scale our agency and events channel- You have a strong ability to influence. People trust you for your matter expertise- Previous experience in ecommerce or at a SAAS company desired. Can demonstrate a holistic understanding of marketing and sales strategies in ecommerce or SAAS- Comfortable in an international environment, can be traveling 25% of the time- You want to join a startup in its most exciting moment: fast growth- Passion for learning! You know that you don't know much, and you want to improve every day# Partnerships at Gorgias- 30 Tier 1 Partners, 300 Tier 2 Partners- Attending 100+ events per year- Average contract value: $3k+- Close rate: 60%- Sales cycle: 20 days to close- Growth: 10%+ MoM for the last 18 monthCustomers: Steve Madden, Timbuk2, and Princess PollyPartners: Shopify, BVAccel, Ehouse, DIFF, WeMakeWebsites, Klaviyo, Recharge Payments.Target Profile: Agency Owner or COO/CEO of ecommerce merchants# Why join us?- Join a high growth tech startup at a crucial time- Help build and scale our partner/biz dev machine- Learn everything about ecommerce in one of the most exciting and fast moving industries# BenefitsFree Daily lunchTop Computer Healthcare2 company retreats per yearWork with a talented team you'll learn a lot fromJob Type: Full-timeSalary: Base + Bonus + Accelerators + Equity
Job Specification