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Head of Rider Growth (EMEA) (copy)
Lime, France
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 22, 2021
Last Date
Apr 22, 2021
Location(s)
Job Description
Lime operates electric scooters and bikes, but our mission is larger. We believe in transforming cities through green, affordable, and accessible transportation for everyone. Headquartered in San Francisco, USA, we operate in more than 120 cities in 30+ countries, with plans to expand responsibly. To do that, we need great people.
We are looking for the head of Rider Growth to join our Regional team covering Western Europe, LATAM and APAC. In this role, you will manage the rider growth team and own the full rider growth vertical for the region. You will be responsible to define and execute the pricing, incentive and rider lifecycle strategy in order to meet the growth targets. In this role you will need to partner with all the local GMs but also with the HQ in San Francisco in order to both have a tailor made but also scalable approach.
The success of the Rider Growth program is critical to scaling micro mobility solutions while hitting operational and financial goals. The ideal candidate is an analytical, strategic and creative problem solver, eager learner, and well-rounded cross-functional team player ready to tackle the many challenges in micro mobility today.What You'll Do:- Set the vision and strategy for the Rider growth team for the region
- Create and lead a lean team to ensure prioritisation and execution of the highest impact initiatives
- Define and execute the pricing strategy in collaboration with the local GM and the Global HQ
- Define and execute the Rider Experience strategy understanding the local needs and influence the global product roadmap accordingly
- Define the relevant rider segmentation and track rider behaviour in the platform
- Execute the local marketing communication based on the local strategy and regional analysis
- Gather continuous feedback from the internal teams and identify the needs to meet the growth targets
- Take ownership of new programs, processes, or pilots impacting our Operations, and become an internal champion to cross-functional partners
- Report the learnings to the region/company top management and suggest out of the box approaches to solves the issues encountered
- Advocate and instil an owner and rider centric culture within the organisation
- Member of the Regional Leadership team
About You:- 8+ years of professional work experience in related fields (strategy consulting, investment banking, operations, project management in tech firms, etc.).
- Previous experience in scale up working with cross functional teams is a plus
- Track record of team management and operationalising strategy in a complex and fast paced environment
- Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them
- Experience with quantitative data analysis, deep measurable insights, modelling, and sophisticated test plan design and analysis; SQL/Python experience is a plus
- Strong collaboration and partner management skills - building deep, trust-based relationships with key stakeholders
- High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions
- Experience working closely and communicating effectively with a diverse set of stakeholders in a constantly evolving, rapid growth environment with tight deadlines
- Fluent in English, another language is a plus
What We Offer:- Opportunity to revolutionise transportation in your hometown with the leader in urban mobility solutions
- Play a role in the transformation of urban mobility and sustainability
- A position that offers a variety of career and resume building experiences at the intersection of product and operations
- Scale with a rapidly growing organisation, with tons of opportunity for growth
- Competitive salary and benefits
Lime is an Equal Opportunity Employer, but that’s only the start. We want people with different backgrounds, abilities, identities, and mindsets to join usnot just to do great work, but to build a better, more representative world. Job Specification
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