Production Manager, Social - Community Manager
Jellyfish Group Ltd, France

As a part of Jellyfish, and within the social media team of Webedia Brand Services, you join a young and dynamic team in which you will develop social media strategies, produce good content, analyse usage data and lead social media projects. with a social media manager.

We are looking for a Community Manager to join a social media team working for a large retail account in France.

Under the supervision of the Social Director for France of Jellyfish, and the Social Media Manager, you help design and deliver the social media strategy of this brand, with the aim of making it a conversational brand.

As a CM, you'll need to:

• Contribute to the deployment of animation and content strategies (editorial calendar, community operations, post intentions) with the various stakeholders identified at the client and internally

• Develop creative and engaging social media contents for the client
• Manage the day-to-day handling of all social media channels, adapting content to suit different channels
• Monitor content production with the internal studio, publish and liaise with the media agency
• Ensure the follow-up of the animations put in place: definition of performance indicators, reports, proposal of permanent optimizations of the animations
• Take on some customer social conversations, in conjunction with the moderation and customer service teams;
• Recommend improvements to increase performance
• Listening to customer needs, providing clarifications and educational elements, while being aware of sensitive topics to avoid or defuse

Requirements

• 3-5 years' experience in digital publishing or agency
• Very strong experiences in social media.
• Strong copywriting and editing skills suitable for each platform
  
• Creative skills for contributing new and innovative ideas
• Open, autonaume, honest and comfortable in giving and receiving constructive feedback (both from internal and external stakeholders)
• Good communication skills (internal and external / front client)

• Organisational skills, with the capacity to prioritise and manage a lot of briefs (and know to be reactive in an emergancy)
• Good experiences in using social media tools such as Sprinklr, Sprout, Hootsuite .
• Native in French
• Fluent in English
• Bachelor degree or higher

You are autonomous, rigorous, structured and able to blend into a complex organization without losing your identity or your convictions;

Knowledge of Sprinklr would be a plus;

Proactive and curious, you are willing to bring your expertise to Social Media;

If you want to join a young and dynamic company, don't hesitate to apply!

All our positions are open to people with disabilities.

Benefits

• An ultra stimulating work environment in contact with high-level customers
• Possibilities of multiple evolutions, on different positions and internationally
• Competitive salary, based on experience (Fix Salary, Bonus and Anniversary Increase)
• A complete range of training courses and projects to enable you to be a driving force in your professional development and to perfect your expertise all along your journey within Jellyfish
• 50% contribution on your public transport fees
• Alan for your Health Insurance
• And much more .

Job Rewards and Benefits