Field Account Manager - Nice
Satispay, France
Job Description
Simplify payments to improve everyone’s life
More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe!
We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants. We do it smart every day while being responsible for the impact of our choices. We believe in creating value for our network through constant collaboration and hard work.
If you want to know more about us, give a look here: https://www.satispay.com
Join us as a Field Account Manager - Nice
What you will be doing
As a Field Account Manager at Satispay, you will play a vital role in driving merchant adoption and success in our newly expanded market. You will be responsible for building strong relationships with merchants making merchant adoption a key driver for our business development. You will also act as a liaison between different departments, both locally and internationally. Using the company's best practice as well as your own initiative, you will contribute to the growth of our local business.
The activities will be handled mainly on the field, as well as by phone and email, and consist of establishing a thriving community to excel as the foremost ambassador for our brand by:
- On-boarding merchants on a daily basis by implementing internal procedures and ensuring our merchants and their staff know how to accept transactions and promote the service;
- Visiting every day numerous merchants, demonstrating presence, support, and coaching to guarantee excellent user experience and merchant success, and assist them to solve pre and post-activation problems;
- Establishing and nurturing relationships with merchants while working closely with the Business Development and Marketing team as well as others to grow the business;
- Identifying opportunities to promote Satispay’s services, emphasising the benefits for merchants and the potential to attract private users;
- Conducting quality checks and ensuring the correct installation and use of the Satispay business payment app and marketing materials in store: window stickers and QR codes in particular;
- Collecting and combining information from multiple sources and analyzing feedback received from merchants.
What we need
Join our dynamic team and help shape the success of Satispay in France. Apply now to be a part of our innovative payment solution and contribute to the growth of our merchant base.
We are looking for brilliant talents willing to share our enthusiasm and passion for Satispay’s project. If you're looking for a job where you challenge yourself, learn and professionally grow, Satispay is the right place for you! Help us revolutionise everyday payments by making them as easy, cheap, and secure as possible.
You have:
- Bachelor’s or Master’s degree in Business or any related topic (marketing, operations, strategy, etc);
- Proven experience in account management/sales in a dynamic and fast-paced environment;
- A strong interest in digital innovation, FinTech industries, and fast-growing companies;
- Excellent interpersonal and communication abilities and attitude to work in a team;
- Stamina and the right energy level to make several visits every day;
- Knowledge of GSuite and basic spreadsheet skills.
You are:
- Skilled at building relationships you are a great communicator, empathetic and understanding;
- Result-oriented with a target-driven approach;
- Dynamic, flexible, creative and highly motivated;
- Fluent in French and professionally proficient in English (knowledge of Italian is a plus).
Technical knowledge of HubSpot, Digital or Payment solutions, POS or cashier systems is considered a strong plus.
Logistic amp; Salary
The role is based in Nice.
We offer a competitive salary, commensurate with experience.
Stock options plan available.
The selection process
Once we receive your CV, we will take time to evaluate it carefully.
Should there be a match for this or any other position at the Company, we will be in touch with you.
Our selection process may vary in the number and order of steps, but generally includes: HR interview, technical evaluation and final meeting in person. We aim to have the entire process completed in under 4 weeks.
In case there is no match at the moment, don’t worry, we will make sure to keep your CV in consideration for future vacancies!
Satispay is an equal opportunity employer, we do not discriminate on the basis of race, colour, religion, sexual orientation, gender identity or national origin.