Junior Tech Support with Unity
Homa, France

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 11, 2024
Last Date
Feb 11, 2024
Location(s)

Job Description

Welcome to Homa, the gaming technology lab that is taking the industry by storm! Our team of over 200 people, hailing from more than 35 different countries, is dedicated to empowering mobile game creators worldwide to bring their creative ideas to the top charts.

Our Homa Lab platform offers a comprehensive suite of cutting-edge tools that allow developers to stay on top of the latest trends, test new features in real-time, and easily distribute and monetize their games. Our success speaks for itself - our apps have been downloaded over 1 billion times!

Since our inception, we have raised $165 million in total from prominent investors, including Headline, Northzone, Eurazeo, Singular, Quadrille Capital, Fabric Ventures, and Bpifrance. We have also received support from renowned business angels, such as the founders of King, Sorare, and Spotify founders.

But what really makes Homa special is our team. We are a diverse group of artists, business developers, engineers, entrepreneurs, and former strategy consultants who all share the same passion for taking over the gaming industry. When you become part of Homa, you'll be joining a dedicated team that creates innovative and high-performing games that resonate with players worldwide.

If you're ready to take your career to the next level and make a real impact in the company, then Homa is the perfect place for you. Join us and let's create the future of gaming together!

Role amp; missions What you will do

As a Junior Tech Support with Unity, you'll be an integral part of our Support Team, responsible for addressing and resolving Unity-related support requests from both our valued customers and internal teams. Your role will involve independently handling support queries, ensuring prompt and effective solutions while maintaining a high level of customer satisfaction.

You will:

  • Resolve incoming issues from Support channels (Siit, Slack, etc).
  • Autonomously handle Unity-related support requests with fluency and high grade of satisfaction.
  • Autonomously handle Homa Belly SDK support requests.
  • Collaborate effectively within the Support Team to streamline processes and enhance support efficiency.

Requirements

Preferred ExperienceWhat's your profile

  • Unity experience is essential for effectively resolving technical issues.
  • Experience in Android/iOS Unity development, enabling you to comprehensively address platform-specific challenges.
  • Strong ability to work independently, taking ownership of support requests and driving them to resolution.
  • Proficient in English.

Our CultureWho we are

At Homa, we are building a community of brilliant talents. We believe that true innovation comes from diversity and collaboration, and that's why we prioritize brainpower and determination over formal education. So if you have the talent, energy and motivation, there is no obstacle to your success here.

As the creative experts behind the platform, we provide developers with the data they need to bring their ideas to life. Our team lives by three central values that guide everything we do:

Ambition: we're not afraid to tackle difficult challenges and set our goals extremely high. We're on a mission to revolutionize an industry dominated by well-established companies, and we won't stop until we succeed.

Humility: we leave our pride amp; ego aside. We are always ready to lend a helping hand, celebrate each other's successes, and learn from our failures. As Mr. Lamar said, "Sit down. Be humble."

Curiosity: we keep our minds open and never stop learning. We believe that questioning everything is the best way to stay ahead of the curve, and we encourage all our team members to stay curious and never stop exploring new ideas.

At Homa, you'll be challenged, supported, and inspired every day, and we can't wait to see what you bring to the table.

Benefits

PerksWhat you get

While success is its own reward, here are some of the benefits that come with working at Homa:

  • We offer essential benefits in France and specific locations, including health insurance, meal vouchers, public transport subsidies, childcare benefits, and life insurance.
  • If you're interested in working from our newly renovated Paris HQ with a rooftop garden and WeWork amenities, we have a desk waiting for you.
  • You will be working in English with our international team of top-tier talents from 35+ countries.
  • You will be able to attend diverse team events and Workations (the famous company-wide Homa trip).
  • You will have quarterly reviews to help you grow within Homa and build your own career path.

Job Specification

Job Rewards and Benefits

Homa

Information Technology and Services - Paris, France
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