ICT Support Technician
Uni Systems, France

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for an ICT Support technician to join our UniQue Strasbourg team!

• Create training courses as well as manuals and tutorials in English .
• Ensuring that the web pages are up to date
• Assisting the team in testing, deploying and communicating on the new Client's software.
• Hardware and software support for end-users.
• User account management and basic network support.
• Security measures and documentation.
• Remote support and end-user training.
• Procurement assistance and system updates.
• Help with network configuration and connectivity issues.

Requirements

What do you need to succeed in this position?

• At least of 2 years of higher IT studies with qualification (Bac + 2)
• Good knowledge of Windows infrastructure
• Good knowledge of core IT security practices, focused on user best practices
• Desktop/laptop hardware and software support experience
• Basic Microsoft Office support
• Strong diagnostic and problem-solving ability
• High level of service orientation
• Strong communication skills written and verbal
• Very good knowledge of one of the Client's official languages (English or French). English is mandatory, French is considered an asset.

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality amp; Inclusion Policy for more information.

Job Rewards and Benefits