Senior Product Manager (F/M/X)
Skeepers, France
Job Description
Skeepers is the European leader in shopper engagement solutions.
We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our commitment to provide brands and consumers with trusted, authentic experiences and technology innovation has made us the UGC solution of choice for some of the world’s biggest and leading brands.
As a European company with 450+ employees globally, Skeepers is headquartered in France, and has offices across Europe and the Americas. For more information, visit www.skeepers.io.
To support our growth ambition and the teams across multiple geographies, we are looking for new talent ready to make a difference.
Skeepers is a fast-growing company, where things change very quickly as the market is so demanding. That's why we've put together a set of meaningful solutions to provide buyers with a 360 response. If you yourself no longer make a purchasing decision without consulting the various user reviews, then join us to build the trust between our brands amp; their shoppers.
As a (Senior) Product Manager, you are responsible for building great products that our customers love and that meet Skeepers’ business objectives.
You report to the Head of Product Management, Social amp; Video Commerce. Depending on your natural aptitude and career path, you may be asked to coach another person, either on a flagship product or on two smaller solutions requiring strong leadership.
As part of the Social amp; Video Commerce division, your daily focus will be on delivering authentic, high-quality assets produced by members of communities. It is therefore essential that you have a good understanding of B2B2C issues.
Responsibilities
- Understand the Skeepers’ product vision and strategy, own these for the product managed.
- Continuously develop in-depth expertise in your product domain, both externally (customer stakes, personae and use cases, competition, regulatory constraints) and internally (business model, operating model, policies and legal aspects, financial performance).
- Be the expert on your product. Communicate internally and externally. Provide insights and expertise to stakeholders and other teams in Skeepers.
- Constantly assess the performance of your product and market dynamics (offer-side, demand-side). Analyze customer feedback and product enhancement requests coming from customers and internal teams. Identify value creation opportunities, for our customers and for Skeepers.
- Assess and prioritize the identified product development opportunities, in alignment with our product vision and strategy. The many different sources of our requests make it imperative that you have a strong synthesis ability and a real skill to challenge ideas on the fly, so as not to waste time.
- Drive and conduct solution discovery phases in partnership with tech leads and product designers, targeting the best mix between value for our customers, usability, technical feasibility and fit with our business objectives. Formalize high level design and requirements documents, EPICs and user stories.
- Manage the product roadmap, planning and backlog. Handle the related communication and coordination.
- Actively support solution delivery phases, closely working with developers and designers, to ensure delivery happens as planned. Provide timely clarifications, adjustments, arbitrages. Address risks and issues. Communicate on progress.
- Actively work with Product Marketing and the other Skeepers teams to ensure successful product launches. Support sales and business development teams on strategic deals, on deals requiring new product developments.
- Communicate on your product, both internally and externally.
Requirements
All interviews will be proceeded in English
- Fluent in French and English.
- Minimum 5 years of experience in SaaS, within 2 years in Ecommerce and/or Mcommerce
- Demonstrated ability to understand and manage all product facets (design and development, marketing, buying/selling models, personae et use cases, servicing, financial and legal).
- Demonstrated ability to figure out solutions to hard problems with many constraints, and to lay out your argument in a well-structured, data-informed, written narrative.
- Proven ability to engage with engineers, designers, product marketers and company leaders in a constructive and collaborative relationship.
- Experience in digital / marketing / customer experience domains.
- Work as a leader, you have a strong sense of commitment to objectives and t