Operations Intern, Lyon
Dott, France

Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.
Though founded in Europe, our passionate, mission-driven people come from over 55 countries globally. With such representative employees working in over 9 countries, we can better meet our users' diverse needs. We collaborate with each other, transportation providers, and city officials to ensure what we do today has a tangible impact on tomorrow. Moreover, each employee is equally invested and accountable for making each decision socially and environmentally sustainable.What you will do:

• Support for field management teams:
• You will support the daily work of 3 team leaders and their assistants who operate on different shifts 7 days a week, night and day.
• You will train the team leaders in the tools and help them to implement a clear methodology so that they can manage growing teams with limited turnover and achieve objectives on a daily basis;
• You will be the first point of contact for municipal authorities and emergency forces, and support the team leader in his dealings with the police;
• You will validate and check schedules and time sheets drawn up by team leaders.
• You will play an active role in recruiting new staff and supporting team leaders in staffing.
• You will take an active part in monthly team meetings and strengthen links within the teams.
• You won't hesitate to get your hands dirty (touring with employees in the field, understanding their work, explaining new features of the in-house application, etc.).

• Ensuring the city's performance:
• On a daily basis, you will monitor the state of the fleet and the main indicators/objectives (availability, fleet positioning, etc.) to ensure that they are met.
• You will be responsible for monitoring the accident rate of our teams.
• You will be responsible for maintaining and improving team productivity and performance.
• You will work with European support functions to improve operations.
• You will ensure the availability and smooth running of the telephones, vans and bicycles used by the teams.

What you will need:

• 6-month internship availability
• A good level of French and English is required to be able to communicate with the other European teams
• Excellent interpersonal skills
• A combination of an interest in the field, micro-mobility and management
• Autonomy, initiative and thoroughness
• A driving licence is a plus
• Basic knowledge of human resources, particularly recruitment, is a plus

What is our Employee Value Proposition (EVP):
We embrace change in our cities, our work, and ourselves.We empower each other to make a lasting impact.We spark meaningful connections by fostering a supportive community.We succeed by adapting the way we work.Unlock the Change
Check out our EVP Video here(bit.ly/3ZHHvlR)
Benefits amp; Policies*: Employee Stock/Equity plan A fair, mid-market salary package Weekly All-hands meetings Mental health support with Open-up Employee Resource Groups Pension scheme Parental policies Hybrid Work Policy (twice a week at the office) Short-term Remote Work Policy Sabbatical Policy Work from home budget
(* benefits will vary based on the country and position)
Sustainability StatementWe continuously measure and improve our environmental and social impact. We’re not claiming we’ll save the world, but we’re relentlessly striving to do the right thing for people, cities, and the planet. We’re constantly putting the environment and our social impact at the heart of every business decision. For more information on our sustainability, check out our Sustainability Report amp; Manifesto(bit.ly/3KB9dwq).
Equity, Diversity, and Inclusion (EDamp;I) StatementDott is an equal-opportunity employer and aims to be intentional in our EDamp;I strategy. We operate throughout Europe in the hometowns of countless people, including our employees. To truly free OUR cities, we must have a workforce that not only understands the unique needs of our cities but also represents the diversity within them. To support all our employees to be their authentic selves, we have a zero-tolerance policy for discrimination and harassment in any regard.
Data PrivacyAt Dott, we respect fundamental privacy rights. We proc