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Junior Customer Success Manager FR
AB Tasty, France
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 31, 2023
Last Date
Aug 31, 2023
Location(s)
Job Description
AB Tasty helps build the internet of the future by allowing brands to address their users in a personalized way. Images, messages, page structure... everything can be adapted to meet the needs, wishes, and emotions of website visitors or app users.AB Tasty is about helping the brands sell better, by creating more positive consumer and better user experiences across all of their digital properties. We must be on to something, since we're proud to say we have:
·1000+ customers, including Cartier, Clarins, L’Oreal, Jaguar and Landrover, and Sephora·250+ employees in 7 countries on 3 continents (Americas, Europe, Asia)·Raised $64 million to grow globally·Bonus: we're nice, too, we promise!
Upon joining AB Tasty, you will become part of our FR Customer Success team. You will work closely with them to ensure our clients are making the most out of the AB Tasty tools. You will also gain your own client portfolio to structure successful relationships and be their main point of contact in order to manage their day-to-day requests.Contract Location- Permanent full-time contract
- Paris Office, with a smooth remote work policy (up to 3 days a week)
A few examples of your responsibilities- A proactive mindset
- Excellent oral and written communication skills
- 1st experience in SaaS company, project management, and client relationship management (internship, apprenticeship)
- Strong soft skills: energetic, enthusiastic, self-motivated, open-minded, curious of mind, and rigorous
- Appetence for tech and digital ecosystems
What we offer- Huge impact.AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success.
- The opportunity to unleash your creativity.You’ll be free to contribute to the processes, the tools and the organisation of the team, according the agile principles.
- No micromanaging.Be the owner of your effort - you’ll be one of the team and fully trusted to take responsibility for your tasks. You’ll have every incentive to make a real impact.
- International reach.Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English.
- Continuous education.We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics
- Unique career opportunity.By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible.
- Lots. Of. Fun.Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes, parties, and a company-wide retreat every year with employees from all countries gathering for 2 days of fun.
- Remote working, flexible schedule.This isn’t a clock in, clock out company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping.
- Time for yourself.After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed, but also to make you succeed.
Our Hiring process:
1. Interview with one member of the TAS team2. Interview with 2 team leaders3. Case study debrief on 3 topics : client recommendation, client management and dashboard analytics4. A final interview with our Customer Success amp; Growth Director5. A Team fit Interview Job Specification
AB Tasty
Information Technology and Services - Berlin, Germany