With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.
We are looking for a senior member of the Solution Design and Consulting team (part of the Business Development function) with an objective to:
- Act as Trusted Advisors to our Clients throughout their Journey with Qualco (Sales Delivery Support)
- Design amp; Offer end-to-end Solutions that address Client Requirements in a holistic way
- Ensure we have happy Clients that generate new Demand amp; new Revenue
Reporting to the Solution Design amp; Consulting Senior Director, working closely with internal teams (presales, sales, solution design technical analyst, business consultant, project amp; product management, marketing amp; BAC) and client teams, the role is required to:
During Sales process: Early engage with prospect clients
- Identify and elicitate the Client Requirements amp; Business needs. Perform C Level amp; Stakeholders presentations
- Design the solution of Qualco Products and Services that will address the client needs. Ensure solution design and delivery is the most efficient it can be
- Define how Qualco solutions will provide the best answer for solving client issues
- Scope and size our offering to the prospect clients
- Support bid management/ presales on RFP/ RFI and proposal submission
- Work closely with business consultant to execute independent consulting projects with Clients
- Create architecture and data flow clarity for ease of client understanding
During Project Delivery:
- Ensure project agreed scope by minimizing change requests and clear communication with the client
- Be responsible for the execution of design phase of the projects and produce the solution design deliverable (client ecosystem, detailed scope, interfaces, solution outline for major gaps amp; critical customer journeys configuration, i.e. strategies). Part of the solution design may be performed during the sales phase or as an independent project
- Be accountable of the project analysis executed by the project team based on the agreed scope
- Overview the project execution in specific milestones to ensure customer satisfaction and adherence to the scope
For existing clients:
- Perform recurring meetings amp; presentations of Qualco offering
- Identify needs amp; secure new projects
- Draft solution outline, scope and effort for new projects in existing clients
But also:
- Carry out the corresponding reporting internally and externally to client stakeholders.
- Provide internal expertise throughout the organisation through sharing of knowledge and acting as an expert resource where required.
- Design solutions per market amp; segment offered by Qualco by combining products (QCR, QLM, D3E, etc.) and Services. Design and scope MVP offering.
- Advise product/ product management and delivery/ support on areas of improvement /delivery efficiency. Give input to product roadmap
- Work internally to define solutions that address client needs (i.e. MVP, new offerings)
- Take initiatives to optimize processes. Liaise with Marketing for content generation regarding our solutions.
- Any other duties commensurate with the grade and the nature of the post
Requirements
- Deep knowledge of the financial industry, preferably Debt Management’s business processes;
- A minimum of 3 years’ experience in business analysis or software application consulting;
- Strong communication and interpersonal skills, problem-solving ability connecting technology and business problems;
- Experience in working in cross-functional, multinational teams in a fast-paced and dynamic environment;
- A firm command of English and excellent oral and written communication skills;
- University education in Engineering, Finance or Business Management. Post graduate degree desirable but not essential
Benefits
On top of a challenging work environment, we are offering:
Competitive compensation, ticket restaurant card, and annual bonus programs
Cutting-edge IT equipment, mobile, and data plan
Private health insurance and workplace counselor
Flexible working model, hybrid/remote benefits amp; home equipment benefits
Onsite gym, wellness facilities, and ping pong room
Career and talent development tools
Mentoring, coaching, personalized annual learning and development plan
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